Facials FAQ - coming soon
Chemical Peel FAQ - coming soon
Microchanneling FAQ - coming soon
FAQs
WAXING FAQ
Waxing Aftercare Instructions
First 24 Hours:
- Do not touch freshly waxed areas with dirty hands
- Avoid swimming or excessive sweating
- Refrain from sexual activity after Brazilian waxing
- No deodorant after underarm waxing
- No makeup after facial waxing
- Moisturize as needed
Every 48-72 Hours as Hair Regrows:
- Exfoliate area gently to remove dead skin buildup. We recommend Just the Strip Smooth Operator, available for purchase at The Fern Grove Spa as a roll-on or pads.
- Moisturize as needed. We suggest jojoba oil, the closest to your skin's natural oils. Grapeseed oil is another great alternative. Jojoba oil is available for purchase at The Fern Grove Spa.
Why wasn't all my hair removed during my waxing service?
Hair grows in a three-phase cycle, so not all of your body hair is the same length at the same time. Because of this, your first several waxing services may not remove all your hair, as some will be too short. It can take 4-6 months of regular waxing to get all of your hair aligned in the growth cycle to get you completely smooth every time. We do our best to tweeze what may be too short to wax during your appointment.
How often should I get waxed?
Because of the hair growth cycle described in the previous question, we recommend a regular waxing schedule of every 4 weeks. As you maintain a consistent wax schedule, your hair will start to grow in more slowly and more sparse. At that point, your time between waxes could increase to 6 or even 8 weeks. Everyone is different.
IMPORTANT: DO NOT SHAVE BETWEEN WAXING SERVICES. This will reset the 4-6 month process of aligning the hair growth cycle.
How can I prevent ingrown hairs after waxing?
Following the aftercare instructions at the top of the page will go a long way, though some types of hair and skin are simply more prone to ingrown hairs than others. We recommend exfoliation 2-3x/week to clear away dead skin and moisturizing the area as needed to allow the hair to regrow without getting trapped under the skin.
If you do get ingrown hairs, DON'T PICK! This can lead to post-inflammatory hyperpigmentation (permanent darker spots on the skin). The Fern Grove Spa offers professional extraction services. Come see us!
The Zap FAQ
How does it work?
We use high frequency radio waves to address superficial skin irregularities by causing them to dry out. There is no cutting, burning, freezing, or lasers used in this treatment. The chemical reaction is called thermolysis. The device we use is called Skin Classic.
What can be treated with this device?
The Zap can be performed on skin tags, cherry angiomas, broken capillaries (telangiectasia), sebaceous hyperplasia, age spots, small cholesterol deposits, enlarged pores, milia, acne, and more.
We unfortunately CANNOT treat the following: moles, warts, cancerous lesions, spider veins, varicose veins.
Reminder: we are licensed aestheticians, not dermatologists. Please see your physician for medical care and advice.
Will it hurt?
Probably. Everyone's pain tolerance is different, of course, but most people experience a sharp sting during treatment that disappears immediately after the probe is removed from the skin.
On the plus side, this service is very quick. A single spot can usually be treated in under a minute.
Do you offer anesthesia or numbing?
Not usually. We are not medical professionals, so anesthesia is not in our scope of practice.
We do not typically offer topical numbing for this service because it takes longer to numb than it does to treat. The duration of treatment is usually less than a minute for a single spot, where application of topical numbing cream takes 20-30 minutes.
If you have a large volume of skin tags in one area that you'd like to treat all at once, please book a consultation to discuss options.
What can I expect afterwards?
Immediately post-treatment and for several weeks afterwards, you may experience the following at the treatment site:
- Redness and/or swelling
- Crusting or scabbing
- Minor skin irritation
- Discoloration/darkening of the treated area
After the initial healing period, it may take several months for discoloration to completely resolve.
Are there any contraindications to treatment?
The Zap (Skin Classic) treatment is NOT appropriate for individuals who:
- are under age 18
- are pregnant
- are taking blood thinners
- have uncontrolled or poorly-controlled diabetes
- are actively undergoing cancer treatment
- have a history of seizures, stroke, or irregular heartbeat
- have a pacemaker
What if the treated issue doesn't go away?
Some irregularities may require more than one treatment, though this is not typical. If, for example, a skin tag falls off but some of the stalk is left behind, we can re-treat the area to get the rest of it. Some larger age spots or cholesterol deposits may also require more than one session. If the issue isn't resolved after two treatments, we may refer you to a dermatologist for further advice.
The Zap Aftercare Instructions
Keep the treated area as dry as possible during healing. The purpose of this treatment is to dry out the area to cause the irregularity to fall off or disappear during healing. We want it to be crusty! You can shower, but don't let the water have enough sustained contact with the area to damage or remove the crust.
Avoid using exfoliants near the treatment site until healed (this includes body scrubs, chemical exfoliants like acids, and implements like washcloths or brushes). Moisturize around the treatment site as needed but be careful to "preserve the crust".
Initial healing takes 7-14 days like any typical surface wound. It is not uncommon for complete healing to take up to 3 months.
We encourage you to contact us anytime with questions.